Frequently asked questions
Which countries do you ship to?
We ship within Europe.
When will my order be sent?
Orders placed before 5pm will be shipped the same day.
*when in stock
How can I return my order?
1) Send us an email that you are returning your product to: lila-amsterdam@outlook.com.
2) Return your order to:
LILAC!
Vlietstraat 76
1075VE Amsterdam (the Netherlands)
You are responsible for the return shipping costs. Furthermore, we are not responsible for lost packages, so we recommend using a track and trace code.
Can I become a retailer?
Yes! Send us an email: lila-amsterdam@outlook.com
Other questions
For any further questions, please feel free to contact us!